1. Agreement to Terms
By accessing or using Talk with Love (“Website”), located at https://www.talkwithlove.com, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the Website.
These Terms apply to all visitors, users, and others who access or use the Website. We reserve the right to update these Terms at any time. Continued use of the Website after any changes constitutes your acceptance of the updated Terms.
2. Not Medical Advice — Important Disclaimer
PLEASE READ THIS SECTION CAREFULLY.
The content published on Talk with Love — including articles, guides, audio descriptions, downloadable materials, and all other resources — is provided for general informational and educational purposes only.
Nothing on this Website constitutes, or is intended to constitute, medical advice, psychological advice, clinical diagnosis, treatment, or a substitute for professional medical or mental health care.
The information on this Website is not intended to:
• Diagnose, treat, cure, or prevent any physical or mental health condition or disease
• Replace or substitute the advice, diagnosis, or treatment of a qualified healthcare provider
• Be used as the sole basis for making health or wellbeing decisions
If you are experiencing a mental health crisis, suicidal thoughts, or any emergency, please contact emergency services or a crisis helpline immediately. In the United States, call or text 988 (Suicide & Crisis Lifeline). In the United Kingdom, call 999 or contact Samaritans at 116 123.
Always seek the advice of a qualified physician, psychologist, therapist, or other licensed healthcare provider regarding any questions about a medical or mental health condition. Never disregard professional medical advice or delay seeking it because of something you have read on this Website.
By using this Website, you acknowledge that Talk with Love is not responsible or liable for any decisions you make based on the content found here.
3. Digital Products and Purchases
3.1 Nature of Products
Talk with Love may offer digital products for purchase, including audio files, ebooks, PDF guides, and online programs (“Products”). Products are intended to support general wellbeing and are not a substitute for professional medical or psychological treatment.
3.2 Delivery
Digital Products are delivered electronically. Upon successful payment, you will receive access to or delivery of your purchased Product via email or a designated download link.
3.3 Refund Policy
We offer a 30-day money-back guarantee on all digital Products. If you are not satisfied with your purchase for any reason, contact us at calmnetworkmail@gmail.com within 30 days of the purchase date and we will issue a full refund — no questions asked. Refund requests submitted after 30 days from the purchase date cannot be accepted. Refunds will be processed within 5–10 business days to your original payment method.
3.4 Intellectual Property
All Products are protected by copyright. You may not reproduce, distribute, resell, share, modify, or create derivative works from any Product without prior written permission from Talk with Love.
4. Email Collection and Communications
By subscribing to our email list through any opt-in form on talkwithlove.com, you consent to receive email communications from Talk with Love, which may include:
• Free resources, guides, and educational content
• Information about our products and services
• Promotional offers and updates
• Newsletters and curated wellness content
You may unsubscribe at any time by clicking the “unsubscribe” link in any email we send. We will never sell, rent, or share your email address with third parties for their marketing purposes without your explicit consent.
5. Privacy and Data
Your privacy is important to us. By using this Website, you acknowledge that we may collect personal information including your email address, name, payment information (processed by third-party payment processors), usage data via Microsoft Clarity, and IP address. For full details, please refer to our Privacy Policy at https://www.talkwithlove.com/privacy-policy/.
6. Cookies
This Website uses cookies and similar tracking technologies to enhance your experience and analyse site traffic. By continuing to use this Website, you consent to our use of cookies. You may disable cookies through your browser settings, though this may affect Website functionality.
7. Third-Party Links
Talk with Love may contain links to third-party websites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites.
8. User Conduct
By using this Website, you agree not to:
• Use the Website for any unlawful purpose
• Attempt to gain unauthorised access to any part of the Website
• Reproduce, resell, or exploit any part of the Website without written permission
• Transmit any harmful, offensive, or disruptive content
9. Disclaimer of Warranties
THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND. TALK WITH LOVE DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TALK WITH LOVE AND ITS OWNERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE WEBSITE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE THREE MONTHS PRECEDING THE CLAIM, OR $50 USD / £50, WHICHEVER IS GREATER.
11. Indemnification
You agree to indemnify and hold harmless Talk with Love and its owners, employees, and affiliates from any claims, liabilities, damages, and expenses arising from your use of the Website or violation of these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with applicable law. Any disputes shall be resolved through good-faith negotiation before any legal proceedings are initiated.
13. GDPR and UK GDPR
If you are located in the European Economic Area (EEA) or the United Kingdom, you have rights under GDPR/UK GDPR including:
• The right to access, rectify, or erase your personal data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time
To exercise any of these rights, contact us at calmnetworkmail@gmail.com. We will respond within 30 days.
14. Children’s Privacy
This Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.
15. Contact
Talk with Love
Website: https://www.talkwithlove.com
Email: calmnetworkmail@gmail.com
We aim to respond to all enquiries within 5 business days.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Talk with Love regarding your use of the Website.